Vitrela questions, answered

Vitrela is a window cleaning robot that sticks to your glass with suction and cleans it for you, using an ultrasonic spray and spinning microfibre pads. It's made for smooth, flat glass, inside and out.

Yes. vitrelarobotau.com is the official Australian Vitrela store, with prices in Australian dollars and free shipping Australia-wide.

Smooth, flat glass: sliding doors, picture windows, bedroom windows, balcony glass, sunroom glass, mirrors and shower screens. It's not made for frosted or textured glass or very small panes.

No. Suction needs a smooth surface, so Vitrela isn't suitable for frosted or textured glass, or for very small panes.

It cleans the outer surface of smooth, flat glass, which includes most double-glazed windows. For tinted film, check the film maker's care advice first.

Vitrela holds on with strong 5600 Pa suction. If the power is interrupted, a backup battery keeps it attached and sounds an alarm, and the 4 m safety rope tied to something solid inside is a second layer of protection.

The backup battery keeps Vitrela holding on and an alarm sounds so you know to bring it in. Take it off the glass promptly, as shown in the manual.

Yes. A 4 m safety rope is included. Tie it to something solid inside before cleaning, especially on outside glass.

Yes. You place it on the outside of the glass from inside your home, so there's no ladder and no leaning out. Use it on windows you can open and reach comfortably.

Yes, stay close while it works so you can hear the alarm and move it to the next pane. It's a helper, not something to leave running while you go out.

Most streaks come from dirty pads or too much liquid. Start with clean pads and a light fill, and do a second pass on very dirty glass instead of adding more liquid.

It handles everyday dust, fingerprints, rain spots and salt or pollen film well. For years of caked-on grime, brush off loose dirt first and run a second pass.

An ultrasonic sprayer mists a fine layer of liquid from the 35 ml tank onto the glass, and the spinning pads wipe it away. Use the liquids recommended in the manual.

Edge sensors detect the window frame so Vitrela changes direction and works its way across the whole pane.

Yes. Fit clean pads, add a little liquid, tie the safety rope, plug it in, place it on the glass and press start. Our step-by-step guide shows your first clean.

Yes, it runs on a power cable while it cleans. For big sliding doors far from a power point, an extension lead helps.

Yes. The microfibre pads are washable and reusable. Wash them after each clean for the best finish.

The Vitrela robot, washable microfibre pads, a 4 m safety rope and a power cable.

A$199.99 for one robot (was A$399.98), or A$389.98 for the 2-pack (was A$799.96), which works out at A$194.99 each.

If you'd use a second robot (upstairs and downstairs, at a holiday home, or as a gift for parents), yes. It's the lowest price per robot.

Yes. Shipping is free Australia-wide and orders are dispatched within 24 hours.

Checkout is through Shopify's secure checkout with Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay.

Today's price already includes the full saving, so you don't need a code. Codes on other websites aren't from us.

Every order has a 30-day money-back guarantee, so you can try Vitrela at home. This is on top of your rights under Australian Consumer Law.

Contact us within 30 days and we'll guide you through the return. The returns page explains each step.

Read our full Vitrela review for pros, cons and our verdict. Verified owner reviews are added there as customers send them in.

Use our contact page and we'll get back to you by email.