Written by the Vitrela Australia team · Last updated
Quick answer
Here's everything inside Vitrela, part by part.
Related: Understand the safety features · Ask about an unlisted specification · Compare current bundle prices · Read the purchase protection details
Core specs
Here's everything inside Vitrela, part by part.
- Suction motor: 5600 Pa
- Backup battery with power-loss alarm
- Water tank: 35 ml
- Ultrasonic spray
- Edge sensors
- Two rotating microfibre pads (washable)
- Power cable: 4 m
- Safety rope: 4 m
Suitable surfaces
Windows, sliding doors, French doors, sloping sunroom roofs, mirrors, shower screens, smooth wall tiles.
Safe for you
Three layers of safety. Zero ladders.
- 1
5600 Pa suction
Holds firmly on vertical and sloping glass the whole time.
- 2
Backup battery + alarm
If the power cuts out, it keeps holding and beeps to warn you.
- 3
4 m safety rope
Tied off indoors, so it can never drop away from the window.
Not suitable for
Frosted glass and very small window panes.
| Item | Confirmed detail |
|---|---|
| Suction | 5600 Pa |
| Backup battery | Sounds an alarm if power cuts out |
| Tank | 35 ml |
| Spray | Ultrasonic |
| Detection | Edge sensors |
| Wiping | Rotating washable microfibre pads |
| Safety rope | 4 m |
| Power connection | Power cable included |
| Suitable surface | Smooth flat glass, inside and out |
| Excluded surfaces | Frosted or textured glass; very small panes |
Read the numbers as specifications, not promises
A specification sheet is most useful when it separates a measured product detail from an outcome that depends on your home. Vitrela's stated suction is 5600 Pa and its water tank holds 35 ml. Those figures tell you something definite about the machine. They do not establish the time needed for your windows, how much glass one fill will cover or the result on a particular mark.
The table below lists every specification we can confirm. Compare it with the glass in your home: big flat panes, sliding doors and balustrades are ideal. If there's a detail you need that isn't listed, such as weight, just ask us and we'll tell you honestly.
What the suction and backup information tells you
The 5600 Pa suction specification describes the suction provided by Vitrela. That's a strong, steady hold on smooth glass. It works together with the backup battery and the 4 m safety rope, so the robot has three layers of protection. Always use it on smooth, flat glass and tie the rope off indoors, as the instructions show.
The backup battery sounds an alarm if power cuts out. No backup duration, battery capacity or charging time is specified here. It would therefore be misleading to attach a number of minutes to that protection or describe it as normal cordless operation. If battery-related detail is essential to your decision, ask for confirmation before purchasing instead of borrowing a figure from another product.
Water delivery and wiping are different parts of the system
Vitrela has a 35 ml water tank and ultrasonic spray. The capacity tells you the volume held by the tank, not a guaranteed number of panes per fill. Windows differ in area and condition, so avoid translating millilitres into a coverage claim without supporting information. Follow the supplied instructions for filling and use rather than assuming any household cleaning mixture is appropriate for the spray system.
Rotating washable microfibre pads provide the wiping component. Washable means the pads can be cleaned for reuse; it does not establish a replacement interval or an unlimited service life. Consult the care instructions for the actual cleaning method. This page does not specify a washing temperature, detergent, drying method or pad count because those details are not part of the verified information used here.
Edge sensors do not remove the surface restrictions
Edge sensors are included, but their presence should not be interpreted as permission to use Vitrela on every type of glass installation. The supported surface description is smooth flat glass, inside and out. Frosted or textured glass and very small panes are not suitable. If you cannot tell whether a finish is textured, resolve that question before trying the robot on it.
No minimum pane measurement is supplied here. Avoid choosing an arbitrary dimension or assuming a narrow pane will work because the device appears to fit in a picture. The same caution applies to unusual glass arrangements or finishes not covered by the verified description. Ask about your intended surface rather than treating edge detection as proof of compatibility.
Keep the rope measurement separate from power reach
The safety rope is 4 m long, and Vitrela also has a power cable. These are distinct items with distinct jobs. The rope measurement should not be copied across as a verified cable measurement. Nor should the rope length be treated as a guaranteed safe operating height, a drop allowance or proof that a distant exterior pane can be reached without risk.
Plan placement, retrieval, power and rope attachment together using the supplied instructions. If the exact power cable length or a particular setup detail affects whether the robot will work in your home, ask for that information before buying. A careful specification page leaves an unconfirmed measurement unstated rather than making the product look more complete by filling a gap.
Separate product specifications from purchase arrangements
The single robot is A$199.99, previously A$399.98; the two-pack is A$389.98, previously A$799.96. Shipping is free Australia-wide and dispatch is within 24 hours. These are purchase details rather than technical capabilities. They are useful for budgeting, but they cannot tell you how the robot will perform on your windows or make an unsuitable surface suitable.
The 30-day money-back guarantee sits alongside Australian Consumer Law protections. Read the returns policy and ask about unresolved specifications before committing. Your final assessment should combine the confirmed feature list with safe access and realistic expectations. If an important measurement or capability has not been verified, a direct question is more valuable than a confident assumption based on a similar-looking machine.
Common questions
Does the 35 ml capacity tell me how many windows I can clean?
No. It states the tank volume only. No verified coverage-per-fill figure is supplied here.
Is there a confirmed backup battery runtime?
No duration is stated here. The verified battery feature is an alarm if power cuts out, not a published cordless cleaning runtime.
Is the power cable also confirmed as 4 m?
The confirmed 4 m measurement applies to the safety rope. A power cable is also included; ask us if you need its exact length.
Where is the exact minimum pane size?
No numerical minimum is supplied in this specification set. Very small panes are excluded; ask about your pane measurements before purchasing.
Can I infer pad care settings from the word washable?
No. Follow the supplied care instructions. Washable does not specify a temperature, detergent or drying setting.
Are weight and operating noise listed here?
No verified weight or noise figure is available in this content. Ask for those details if they are important to your decision.
Our 30-day promise
Love it, or your money back. Fair dinkum.
Use Vitrela at home for 30 days. If you're not happy, we'll refund you in full.
- Full refund, no fuss
- Australian-based support by email
- On top of your rights under Australian Consumer Law
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